PROOVIT! is a registered trade or service mark in France, filed and approved by the INPI under number 23 4 959 340, published in the official bulletin of industrial property on August 18, 2023, under number 23/33 Vol.II.
The company PROOVIT!, a simplified joint-stock company with a capital of 1,000 euros, registered with the Trade and Companies Register of Avignon (France) under number 933 970 006, with its registered office at 3 lotissement les Gémeaux 84120 PERTUIS – FRANCE (hereinafter « PROOVIT! ») operates a web application called PROOVIT! (hereinafter the « Application » or « PROOVIT! »).
PROOVIT! uses Blockchain technology to provide a digital content created through the Application with the legal effect of an electronic timestamp as recognized under Article 41.1 of the EU Regulation No. 910/2014 on electronic identification and trust services for electronic transactions in the internal market (eIDAS Regulation): « The legal effect and admissibility of an electronic timestamp as evidence in legal proceedings shall not be denied solely on the grounds that it is in electronic form or that it does not meet the requirements of a qualified electronic timestamp. »
The relationship between PROOVIT! and any user of the Application is governed by these general terms and conditions of sale and use (hereinafter « T&Cs »).
By validating the checkbox in the registration form indicating « I have read and accept the General Terms and Conditions of Sale and Use, » the user acknowledges and accepts the present T&Cs applicable to the use of PROOVIT!.
1. DEFINITIONS
For the purposes of these Terms and Conditions, the words and expressions beginning with a capital letter shall have the following meanings:
T&Cs: refers to these General Terms and Conditions of Use and Sale.
Blockchain (or chain of blocks): a shared electronic recording system (DEEP), based on decentralized technology that allows information to be stored and transmitted securely and tamper-proof. Within the framework of the services provided by PROOVIT!, the blockchain is used to record and certify transactions or digital content in the form of blocks, each block being linked to the previous ones and validated by all participants in the network. This system ensures the traceability, integrity, and immutability of recorded data, offering a high level of security for proof of transactions.
Blockchain Anchored Proof: refers to the document provided by PROOVIT! to the User, containing information related to the content recorded on the Blockchain, the details of the submitter, the Blockchain identifier and the digital signature of the transaction, the date and time of anchoring, as well as a hyperlink to verify the anchoring of the transaction in the Blockchain.
Personal Account: refers to the User’s personal area within the Application, created from the registration of User information (last name, first name, email address, phone number, date and place of birth, nationality, and for individuals: personal address; for professionals: company type, company name, trade name, registered office, SIREN number, phone number, full name and email address of the legal representative, and company address). Access to a User’s Personal Account is done through the entry of their login and password.
Content(s): refers to information declared by the User in the Application as well as content generated and/or submitted via the Application.
Platform: refers to the platform hosting the Services, managed by PROOVIT!, which includes the application server, the data server, and the technical infrastructure.
Service(s): refers to all services offered by PROOVIT! to Users or Delegates via the Application.
Website: refers to the website dedicated to the Application, accessible at www.proov-it.io.
Mobile Device(s): refers to the hardware required for the User to use the Application, such as an Internet-connected smartphone or tablet.
User: refers to any person (including both Consumer Users and Non-Consumer Users, as defined below) who subscribes to and/or uses the Services.
2. PURPOSE AND ACCEPTANCE
2.1. Purpose of the T&Cs
The purpose of these T&Cs is to define the conditions under which Users may access the Application and benefit from the Services defined in Article 3 of these Terms.
These T&Cs govern the relationship between PROOVIT! and the User and constitute a binding agreement. Where applicable, they may be supplemented by other general or specific terms and conditions.
2.2. Acceptance and Modifications
Any User or Delegate accessing the Application agrees to comply fully and unconditionally with these T&Cs, which they must accept by checking a box when registering on the Application.
PROOVIT! may modify these T&Cs at any time and without prior notice, particularly to reflect legal, case law, editorial and/or technical developments. PROOVIT! will inform the User upon their next connection to the Application.
Upon logging into the Application, the User must accept the new version of the T&Cs. The prevailing version is the one available online at the time of the User’s connection to the Application.
If one or more provisions of these T&Cs are found to be invalid or declared as such pursuant to a legislative or regulatory act, or a final decision by a competent court or authority, those provisions shall be deemed unwritten and the remaining provisions shall remain in force.
In the event of a modification, the T&Cs applicable to any Service request shall be those in force at the time of the connection to the Application.
Failure to accept the T&Cs will prevent access to the Application.
3. DESCRIPTION OF HOW THE APPLICATION WORKS
PROOVIT! is a digital application that uses blockchain technology. It is accessible via a website and a web application. It certifies the date, time, and location of the recording of any Content generated and/or submitted through the Application, and confirms that it has not been modified since being anchored on the Blockchain.
3.1. Use of the Application
Using the Services requires an Internet connection and a device capable of accessing and using the Application. All related costs (internet, subscriptions, taxes) are the sole responsibility of the User.
3.1.1. Evidence Agreement
In addition to legal provisions recognizing the probative value of electronic writings, Users acknowledge the validity and evidentiary value of emails and notifications issued by PROOVIT! via the Application. All electronic records kept by PROOVIT! and/or its service providers are considered valid proof within the framework of the Service.
3.2. Creation of a Personal Account
Access to the Services requires the creation of a Personal Account.
3.2.1. Account Creation
Users must complete a form when creating their Personal Account, providing required information (title, last name, first name, email, mailing address).
For companies: company name, SIREN number, type of company, position, industry.
The User agrees to provide accurate and truthful information and not to use any pseudonyms or email addresses that could infringe the rights of others (e.g., personal names, brand names, trade names, or copyrighted material).
The User’s login (email) and password are personal and confidential. The User is solely responsible for their use, and agrees to keep them secret and not to share them. Any use of the Application via a Personal Account is presumed to be made by the Account holder.
To access the Service, the User must authorize the Application to access their device’s microphone, files, and GPS location.
The User is responsible for updating their information, which can be done directly via their Personal Account.
3.2.2. Access to the Personal Account
To access their Personal Account and order history, the User logs in using their email and password. These credentials are strictly personal. Any action performed via a Personal Account is deemed to be performed by the associated User.
The User may request account deletion at any time via their account settings.
Deleting the Personal Account results in the permanent removal of all associated personal data and stored Content.
In case of a breach of the T&Cs, PROOVIT! may close the User’s account.
3.3. Access to the Service
Users access the Application via the Website or Mobile Devices.
3.3.1. Content
PROOVIT! is a digital application using Blockchain, accessible via a Web Application, that certifies the date and time a Content was recorded, and that it has not been modified since its blockchain anchoring.
A stable internet connection is required for generating, submitting Content, and requesting Services.
Users must not attempt to modify content and must use the Application in a fair and lawful manner.
The GPS location included in the certificate is indicative and based on the moment of capture; it is recommended to generate the certificate at the location where the Content is created (photo, video, audio).
Users are reminded that the only legally binding date is the date of blockchain anchoring, not the content’s creation date.
Respect for People and Property
Users must not use offensive, defamatory, discriminatory, or sexist language, nor anything that may constitute a criminal offense. They agree to respect the privacy, dignity, image rights, and personal safety of others.
Content must not be contrary to public decency.
3.3.2. Blockchain Anchored Proof
This electronically signed certificate solely guarantees the integrity and timestamp of the Content as of its inscription on the Blockchain.
The User is reminded that only the blockchain anchoring date is legally binding.
The certificate includes information on the Content recorded, the User’s data (IP address, device type, operator, GPS coordinates—subject to the device acquiring them properly upon Application launch), file identifier, blockchain ID, digital signature, timestamp, and a hyperlink to verify the anchoring.
3.4. Billing and Payment
3.4.1. Service Pricing
The Web Application is freely accessible at app.proovit.online
Each Service consumes a certain number of credits.
Credit prices are in euros, including taxes. Any tax changes will be reflected in the pricing.
Prices are clearly displayed at the time of order confirmation.
Credits are purchased via paid packs or subscriptions. Once payment is confirmed, Users receive an email confirmation and can download their invoice from their personal account.
Prices are available on the PROOVIT! website and may change at any time.
3.4.2. Payment Terms
Payment is made by credit card via a partner site (Stripe).
At payment, Users are directed to a secure server certified by an authority. They must provide their credit card number and identity or that of the entity they represent. Transactions follow banking security standards. PROOVIT! does not access or store credit card numbers.
By providing their card details, Users unconditionally authorize the transaction and their bank to debit the amount of the selected plan or subscription.
The card is debited according to the selected option and subject to compliance with these T&Cs.
If the transaction fails (e.g., card denial), credits will not be allocated, and the User will not receive related Services.
Once payment is received, PROOVIT! provides access to the Services for the selected duration, unless terminated early as set out in Articles 5 and 6.
Users warrant that they are authorized to use the payment method and agree that providing banking data constitutes proof of consent to the payment.
PROOVIT! does not store card details, only a record of the transaction.
If a technical issue from PROOVIT! prevents a blockchain proof, the amount paid will be refunded.
PROOVIT! may refuse orders from Users who have not fully paid a previous order or who are in a payment dispute.
In case of a dispute or fraud, the User has 60 days to submit a claim, per Article 8.
Claims made after the deadline or not following the rules will not be considered and PROOVIT! will not be liable.
3.4.3. Invoicing
Once payment is confirmed, the User receives an email confirmation and can download the invoice from their web account.
3.5. Anti-Money Laundering Measures
The provision of the secure payment solution STRIPE is subject to French regulations applicable to anti-money laundering and the financing of terrorism.
Accordingly, the User is informed that information relating to any operation carried out under these T&Cs may be transmitted to the competent authorities, subject to compliance with the applicable regulations.
4. RIGHT OF WITHDRAWAL
The services constitute digital content not supplied on a tangible medium and therefore fall within the scope of Article L 221-28, 13° of the French Consumer Code, which states that the right of withdrawal (as provided for in Articles L 221-18 et seq. of the French Consumer Code, which grants the consumer a period of fourteen days to exercise their right of withdrawal for contracts concluded remotely) does not apply to contracts for the supply of digital content not supplied on a tangible medium, where performance has begun after the consumer has given prior express consent and expressly waived their right of withdrawal.
Furthermore, PROOVIT!’s services are likely to be fully performed before the end of the legal withdrawal period and are therefore covered by Article L 221-28, 1° of the French Consumer Code, which provides that the right of withdrawal cannot be exercised for service contracts that are fully performed before the end of the withdrawal period and whose execution has begun with the consumer’s prior express agreement and express waiver of the right of withdrawal.
Therefore, by agreeing to these T&Cs, prior to ordering the Services, the User:
gives their prior express consent to the provision by PROOVIT! of digital content independent of any tangible medium as part of the Services;
gives their prior express consent to the performance of the Services before the end of the withdrawal period (which is fourteen (14) days);
gives their prior express consent to receive a supply of Services fully performed before the end of the withdrawal period;
waives, for this reason, the exercise of their right of withdrawal for the purchase of the Services;
acknowledges being informed of the aforementioned legal provisions derived from Article L 221-28, 13° and L 221-28, 1° of the French Consumer Code and waives their right of withdrawal regarding the purchase of the Services.
By ticking the box accepting the T&Cs during account creation, the User accepts the above provisions and, in particular, gives their express and prior agreement to the supply of digital content not provided on a tangible medium and to the full performance of the Services before the end of the withdrawal period, thereby waiving their right of withdrawal.
5. DURATION OF CREDITS
The duration of credits begins on the subscription date and is contracted for an indefinite period unless otherwise stated in the offer.
It is specified that termination or closure of the personal account shall not result in any refund, and unused credits are definitively acquired.
In any case, it is the User’s responsibility to ensure that they have saved, by any means, all Files, Associated Documents, and Associated Data they have attached, entered and/or transmitted before the end or early termination of the plan.
6. CLOSURE OF PERSONAL ACCOUNT
A User who is regularly registered on PROOVIT! may request the closure of their account at any time from their personal space.
Account closure is irreversible. All data (source files, digital certificates, and blockchain deposit records) and personal information will be permanently deleted from our servers.
The closure becomes effective after validation by the User.
Early termination shall not result in any refund of the amount previously paid by the User to PROOVIT!, except in the case of gross negligence or willful misconduct by PROOVIT!.
PROOVIT! may at any time, by notice sent to the User by email, close a User’s Account in the event of a breach by the User of their obligations under these T&Cs, including but not limited to the provision of false or non-compliant identification information, infringement of third-party rights, violation of applicable laws and regulations, behavior contrary to public order or morality, fraudulent use of the Site, or any other behavior likely to compromise the proper functioning of the Service.
It is specified that PROOVIT! may close the account without prejudice to any damages to which it may be entitled.
The User may later create a new Account at any time.
PROOVIT! shall not be held liable for the complete and irreversible deletion of all data (source files, digital certificates, and blockchain deposit records) and personal information resulting from the User’s request or after the two (2)-year period.
PROOVIT! reserves the right to close an Account to protect its rights.
7. RESPONSIBILITIES
7.1. PROOVIT!’s Responsibility
7.1.1. Nature of the Services
By using blockchain technology, and through the issuance of blockchain anchoring certificates, PROOVIT! guarantees the User:
The exact date and time of the file’s registration in the blockchain;
The integrity of the digital file since its registration in the blockchain, i.e., that it has not been altered or modified since its anchoring;
The storage of files (digital certificates, records, and data files) on a secure server located in France.
The Service consists solely of a timestamping operation. The Application does not in any way certify the veracity of the Content. Only the date, time of registration, and the unique digital fingerprint of the file in the blockchain are valid.
Furthermore, the User is reminded that timestamping certifies the date and time of the file’s registration in the blockchain, not the date and time of the file’s creation.
7.1.2. PROOVIT!’s Commitments
PROOVIT! strives to ensure secure access to and use of the Application.
PROOVIT! uses its best efforts to keep the Application accessible 24/7, except in cases of force majeure or events beyond PROOVIT!’s control, and subject to possible outages, technical issues, malicious acts, hardware disruptions, and maintenance or updates necessary for the Application’s proper operation.
7.1.3. Limitation of Liability
Generally, PROOVIT!’s liability cannot be engaged for the behavior of Users or recipients acting on their own behalf and under their full responsibility.
PROOVIT! will only be liable for faults that are exclusively and directly attributable to it. If PROOVIT!’s liability is incurred, it will be liable only for direct damages suffered, limited to the amount paid by the User.
PROOVIT!’s liability shall not be incurred, directly or indirectly, due to the complete and irreversible deletion of all data and personal information, whether requested by the User or occurring after the two (2)-year period mentioned above, or due to any irresistible, unforeseen, and external event to PROOVIT!’s services, or to the permanent cessation of PROOVIT!’s services.
Blockchain anchoring proof is subject, in litigation or pre-litigation contexts, to the discretion of the judge or competent authority. Therefore, PROOVIT!’s liability shall not be incurred if digital evidence is denied probative value for any reason, it being specified that the legal effect of electronic timestamps, even when not qualified, is recognized by Article 41 of Regulation « EIDAS » EU 910/2014 of 23 July 2014.
7.1.4. User-Generated Content
As a technical intermediary, PROOVIT! does not guarantee, directly or indirectly, the truthfulness or legitimacy of User requests or the compliance of Content with applicable law.
Generally, PROOVIT! does not exercise any control over Content declared or generated using the Application. The responsibility for Content lies solely with the User.
The User is reminded that their statements are their sole responsibility, and blockchain anchoring does not authenticate the truthfulness of such statements.
PROOVIT!’s liability shall not be incurred directly or indirectly in the event of an incorrect recipient email address, in the context of the transmission of the hyperlink to the certificate and its content.
7.1.5. Behavior of the Certificate Recipient
PROOVIT!’s liability shall not be incurred directly or indirectly in the event of an incorrect recipient email address, nor for the behavior of recipients in using and/or disseminating the digital certificate and its content, especially in cases of non-compliance with intellectual property rights attached to it, or any use not in accordance with applicable laws, regulations, or common practices, or third-party rights.
7.1.6. Service Accessibility
PROOVIT! strives to make the Application accessible 24/7, except in the case of scheduled maintenance or events beyond PROOVIT!’s control (force majeure, technical failures, etc.).
PROOVIT! shall not be held liable for service interruptions or delays in service execution due to technical issues or other external or unforeseeable events.
If the User detects a malfunction of the Application, they are invited to notify PROOVIT! promptly at contact@proov-it.io
Use of the Application must be done via an Internet connection.
The User acknowledges full knowledge of the characteristics and constraints of the Internet, in particular the fact that data and information transmissions over the Internet are only relatively technically reliable, as they travel over heterogeneous networks with varying technical characteristics and capacities, which may disrupt or prevent access at certain times.
The PROOVIT! Application is designed to be used primarily on compatible smartphones or tablets equipped with an active Internet connection and a functional camera. The User is solely responsible for ensuring that their mobile device meets the minimum technical requirements for using the Application, including the quality of the Internet connection, proper functioning of the camera, and regular updates of both the operating system and the Application.
The User is informed that the quality of content (photos, videos, etc.) captured via their smartphone camera may vary depending on the device’s technical specifications (resolution, brightness, etc.). PROOVIT! shall not be held liable for poor image or video quality that affects the readability or integrity of the content recorded on the blockchain.
7.2 User Responsibilities
7.2.1 Compliance with Applicable Laws and Regulations
The User agrees to comply with all laws and regulations in force when using the Application. In particular, the User agrees not to publish any content that is contrary to public order or morality, whether on their Personal Account, within the Application, or more generally in the context of the Services.
The User agrees not to use the Application for misleading purposes and not to attempt to distort reality through the Service. Any Content recorded using the Application must have been obtained without fraud.
The User is solely responsible for the information published on the Application and shall indemnify PROOVIT ! against any claims or actions brought by any authority, individual, or legal entity that considers itself harmed by such content.
Comments and other statements made through the Application must respect others. The User agrees to exercise discretion when using the Services provided through the Application. In general, the User shall refrain from any action likely to harm the image or reputation of PROOVIT !
The User declares and warrants that all Content they publish through the Application complies with all applicable laws, regulations, or practices, as well as third-party rights.
In particular, the User agrees not to publish or share Content or hyperlinks that:
Promote or incite discrimination, hatred, or violence based on gender, sexual orientation, disability, origin (ethnicity, nation, race), religion, political party, or union;
Are threatening, abusive, harassing, defamatory, or insulting;
Violate correspondence secrecy, privacy, image, or reputation;
Constitute infringement, unfair competition, or parasitism;
Contain confidential information;
Are illegal and/or contrary to public order;
Constitute or promote a criminal offense or glorify such acts;
Promote racist, xenophobic, antisemitic, Holocaust-denying, or terrorist behavior;
Are violent, pornographic, or pedophilic in nature;
Undermine human dignity and respect;
Enable access to software or tools that facilitate hacking or intrusions into IT and communication systems, or any software or tools that violate the rights and security of others.
If PROOVIT ! becomes aware of any Content that violates these Terms, it may remove such Content—whether published by the User or a third party—without prior notice. Similarly, PROOVIT ! may delete the User’s account in case of a violation. As a hosting provider under French Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, PROOVIT ! shall not be held liable for content published by the User unless PROOVIT ! had actual knowledge of its illegal nature or related facts and circumstances, or if, once informed, it failed to act promptly to remove or block access.
The User is solely responsible for their comments and statements and shall indemnify PROOVIT ! against any claims or legal actions brought as a result of such comments, statements, photos, or Content. Furthermore, the User acknowledges that their comments may be reused in different contexts, associated with other Content, or hyperlinked, and expressly accepts this.
The User agrees not to use any pseudonym or email address that may infringe on the rights of others (such as another’s name, pseudonym, trademark, trade name, or works protected by copyright and/or related rights).
Their login (email address) and password are personal and confidential. The User is solely responsible for using their password. They agree to keep their password secret and not to disclose it in any form.
7.2.2 Use and Security of the Personal Account
When registering on the Application, the User agrees to provide authentic, accurate, up-to-date, and complete information regarding their identity and contact details. The use of pseudonyms is strictly prohibited. They also agree to update this information immediately in case of any changes.
The Application is not intended for minors, and the User warrants that they are of legal age.
Each User may only open one Personal Account on the Application, which is limited to personal use. A professional User may only open one Personal Account per company.
The User is responsible for any use of their Personal Account and shall protect their login credentials. They must notify PROOVIT ! immediately in case of identity theft, loss, or unauthorized use of their Personal Account by email at contact@proov-it.io.
If PROOVIT ! becomes aware of any clearly unlawful behavior or any breach of these Terms or legal obligations, it may, after informing the User, close the Personal Account.
The use of the Application is strictly prohibited for Users whose account was voluntarily closed by PROOVIT !
The User is responsible for the equipment they use to access the Application (purchase, maintenance, updates, installation, etc.), including their email address. They must not leave their device unattended.
They agree to take all necessary measures to protect their equipment, including never sharing it with third parties or leaving it accessible to them.
8. PERSONAL DATA PROTECTION
The information collected is processed by SAS PROOVIT! for management and statistical purposes, in order to offer you services tailored to your needs.
This data is retained for the duration of the contract as well as for the statutory limitation period.
In accordance with applicable law, you have the right to access, rectify, object to, erase, restrict, and port your data. You can exercise these rights by sending an email to contact@proov-it.io or a letter to the following address: 3 lotissement les Gémeaux, 84120 Pertuis, enclosing proof of identity.
This application, this website, and their content are protected by copyright and intellectual property rights. Some elements displayed on this application and website (including, but not limited to, trademarks, designs, and logos) are protected by intellectual property rights. These registered trademarks are the property of PROOVIT! or its subsidiaries.
Any reproduction, imitation, and/or use in whole or in part of these trademarks, without the express written permission of PROOVIT!, is strictly prohibited.
8.1 Data Collected
The personal data collected for each creation of a Personal Account includes the data required for providing the Service, managing it, improving it, and managing clients, including: first name, last name, gender, address, email, role, company name, legal form, industry sector, SIREN number, login password, all files uploaded to the PROOVIT! server, connection and geolocation data, and invoices.
All this data is stored on our secure servers, hosted within the EU, for a period of 2 years from the expiry date of the subscribed plan.
8.2 Processing
This personal data is used exclusively to provide PROOVIT!’s services, ensure their delivery, management, administration, and improvement.
8.3 Data Sharing
Personal data is not shared with any other entity except our subcontractors for the execution of the Service. Payment information is transmitted to our partner STRIPE to process payments related to individual services or client subscriptions.
8.4 Rights Enforcement
In accordance with Articles 13 to 21 of the GDPR (Regulation 2016/679), each User may exercise their rights (access, rectification, deletion, etc.) by contacting our support team at: contact@proov-it.io
8.5 Data Protection
The protection of personal data is ensured both through responsible behavior in how the information system is used and through the technical implementation of appropriate security measures such as antivirus software, firewalls, and encryption of user data on our servers.
8.6 Consent
By accepting these provisions, and in accordance with Article 13 of the GDPR (Regulation 2016/679), you fully consent to the collection of your personal data and its use as outlined above.
8.7 Rights Regarding Personal Data
In accordance with the General Data Protection Regulation (GDPR), Users have the right to access, rectify, delete, restrict processing, port data, and object to the processing of their personal data.
The User can exercise these rights by contacting our Data Protection Officer (DPO) at the following address: dpo@proov-it.io
In addition, each User has the right to file a complaint with the data protection authority in their Member State.
8.8 GDPR Compliance
PROOVIT! complies with the GDPR regarding data protection. The privacy policy is permanently available to Users on the Website and Mobile Devices.
9. IDENTIFICATION – LEGAL NOTICES
9.1 Application Publisher
The Application is published by PROOVIT!, a simplified joint-stock company (SAS) with a share capital of €1,000, registered with the Avignon Trade and Companies Register under number……, with its registered office at 3 Lotissement les Gémeaux, 84120 Pertuis, France.
Intra-community VAT number: …..
Email: contact@proov-it.io
9.2 Application Manager
Publishing Director: Mr. Emmanuel FERNANDEZ
Contact: contact@proov-it.io
9.3 Application Hosting
The Application is hosted by O2Switch, located at Chem. des Pardiaux, 63000 Clermont-Ferrand, France.
The servers used to host the application are also located at this address.
Contact: 04 44 44 60 40
10. INTELLECTUAL PROPERTY
The PROOVIT! trade name or service mark is registered with the INPI under national number and reference: FR 23 4 959 340, published in the BOPI 23/33 vol. II of 18/08/2023, pursuant to Article R. 612-39 of the French Intellectual Property Code.
Without limitation, the name “PROOVIT!” and its derivatives, logos, graphic charter, layout, information, presentation, and content of the Application, as well as company names, trade names, signs, and domain names, are the exclusive property of SAS PROOVIT!.
The systems, software, structures, infrastructures, databases, and any content of any kind (texts, images, visuals, sounds, trademarks, databases, etc.) operated by PROOVIT! on the Application are also protected by applicable intellectual property laws.
Any disassembly, decompilation, decryption, extraction, reuse, copying, and more generally, any act of reproduction, representation, distribution, or use of any of these elements, in whole or in part, without the express permission of PROOVIT! is strictly prohibited and may lead to legal action.
Any full or partial reproduction or representation of the Application or its components is prohibited.
Registering on the Application does not grant the User any intellectual property rights. The User is solely responsible for any violation of the above provisions.
PROOVIT! grants the User, on a personal, non-exclusive, and non-transferable basis, a temporary right to use the aforementioned elements solely for the purpose of using the Application as defined in these CGVU. This right of use ends when use of the Application ceases, for any reason.
The User grants PROOVIT!, as necessary, a license to use any Content generated via the Application that is subject to intellectual property rights, solely for the operation of the Services and within the scope of these CGVU.
11. DISPUTES – COMPLAINTS
Users must submit any complaints by email to: contact@proov-it.io.
The User has a period of 60 days from the provision of the Services to submit a complaint by email, including all supporting documents, to PROOVIT!.
No complaint will be considered valid if these conditions and deadlines are not met by the User.
PROOVIT! will reimburse, as soon as possible and at its own expense, any Service for which non-compliance has been duly proven.
However, it is expressly stated that any complaint regarding the effects of blockchain timestamping based on false or erroneous information provided by the User will not be accepted.
12. TERM – TERMINATION
These CGVU are concluded for an indefinite duration.
The User may close their Personal Account at any time, for any reason, via the dedicated section available in the Application.
PROOVIT! reserves the right to modify or terminate these CGVU at any time.
Notwithstanding the termination of the CGVU, some obligations contained herein shall survive due to their nature, particularly those relating to intellectual property rights.
13. NO WAIVER – ENTIRE AGREEMENT
The fact that PROOVIT! does not invoke a failure or breach by the User of any of their contractual or legal obligations shall not be interpreted as a waiver of the right to invoke such failure or breach.
Likewise, PROOVIT!’s failure to enforce a provision of these CGVU shall not constitute a waiver of that provision.
If any provision of the CGVU is declared null or invalid, it shall be considered unwritten, and all other provisions shall remain in full force and effect.
14. APPLICABLE LAW – INTERPRETATION
These CGVU are governed by French law and the law of the European Union.
These CGVU are drafted in French. If translated into one or more other languages, the French version shall prevail in the event of any discrepancy or dispute regarding the interpretation or application of these terms.
15. JURISDICTION
Any dispute between PROOVIT! and the User must first be the subject of an attempt at amicable resolution. Any complaint may be sent by email to contact@proov-it.io or by post to the company’s headquarters.
If no amicable resolution is reached within 60 days, and in the event of a dispute concerning the formation, performance, or termination of these CGVU:
The consumer User may resort, free of charge, to a consumer mediator to attempt to find an amicable solution.
The User may also access the European Commission’s Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr
If the User is a professional located within the European Union and acting in the course of their business, the dispute shall fall under the exclusive jurisdiction of the French courts, specifically the Commercial Court of Avignon (France).
For European consumers, disputes will be submitted to the competent courts in accordance with the private international law rules, particularly those governing jurisdiction in the Member State where the consumer habitually resides.
Last updated: 19/05/2025