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Practical guides

What to do, and what evidence to keep.

Guides based on official sources, to act at the right time: deliveries, housing, building work, creative work. Each one explains what the law says, what to do, and what a timestamped record adds.

Guides

Purchases and deliveries

Damaged or lost parcels, faulty products, disputes between individuals.

Damaged parcel

Parcel damaged on delivery: what to write on the delivery slip, refusing it, complaining to the seller or carrier, and a dated unboxing video.

Lost or missing parcel

Parcel lost, marked delivered but never received, or delivered empty: who is liable, which deadlines apply, and how to complain.

Hidden defects

Used car, house, second-hand item: what counts as a hidden defect, time limits, what must be proven, and how to respond if you are accused.

Legal guarantee of conformity

Faulty product bought from a business: the EU two-year legal guarantee, who has to prove the defect, repair or replacement, and what to keep.

Vinted dispute

Item not as described, damaged parcel, dishonest buyer: how to open or answer a Vinted dispute, and which evidence to gather.

Proof of delivery

Couriers, tradespeople, sellers: prove a handover with dated, geolocated photos, and have the recipient sign it.

Guides

Housing and building work

Rental inspections, deposits, building sites, insurance claims.

Move-out inspection

Moving out of a rental: how to prepare the inspection, what to photograph room by room, and how to compare it with the move-in report.

Rental deposit return

Deposit not returned or deductions disputed: return deadlines, what a landlord may deduct, and how to claim it back, with each country's rules.

Survey before building work

Building work next door: when to request a pre-construction survey or a court-appointed expert, what it costs, and what to photograph first.

Handover and snagging photos

At handover, photograph the work, each snag and its clearance with timestamped, geolocated photos that every party can verify. First proof free.

Insurance claim photos

Water damage, fire, storm: photograph the damage before repairs with timestamped, geolocated photos that the insurer and the loss adjuster can verify.

Guides

Evidence and creative work

What a photo is worth, levels of evidence, proving prior creation.

Timestamped photo evidence

eIDAS Article 41, national rules of evidence, the court's assessment: what gives a photo weight as evidence, and how a timestamp makes it stronger.

Timestamp comparison

Non-qualified timestamp, qualified timestamp, report by a public officer: evidential weight, cost and use of each tool, to choose for each case.

Prove prior creation

Drawings, texts, logos, mock-ups, code: prove a creation existed on a given date with a blockchain-anchored timestamp, alongside official filings.

Your first proof is free.

Available on iOS, Android and directly in your browser.